“Only normal inventory goods (stocked product) can be returned for credit within 30 days of the original invoice date. Returned products must be unopened, in their original packaging and approved by the Regional Manager before proceeding.
Credit is issued to purchaser only in the amount of the invoice price of the goods less a minimum 20% Restock Charge as determined by seller. No credit is allowed for damaged merchandise, and a credit request must be accompanied by an invoice number. Special order goods cannot be returned unless prior arrangements have been made with the manufacturer and pursuant to the manufacturer's return charge policy.
All credits will be issued to the account or original form of payment.”